In these difficult and uncertain times, our residents need us now more than ever. At no other time in our company’s history, have our Core Values needed to be on full display and lived out by each of us! Cardinal Group is committed to fully operating our communities, although operational standards will look slightly different by adhering to the CDC’s guidelines - especially personal distancing. Additionally, we will continue to follow CDC guidelines as they recommend. This will create some inconveniences as we reduce office hours, cancel social gatherings, implement digital leasing tours, delay some work order responsiveness, and temporarily close most of our common-area amenity spaces. Our hope is that each of us will practice grace and humility and work through these necessary inconveniences together, as best we can. Remember, everyone is frustrated, nervous, and going through a challenging time.

Many of our residents are also college students who face major uncertainty as Universities suspend in-person classes. While some may choose to go home, the majority of our students still need us to be their “home-away-from-home.” What a great opportunity for us! Therefore, we will continue to operate our buildings and support our residents by providing much-needed comfort and support.

Cardinal Group is committed to our team members and our residents; finding the balance between full operations and team member safety is our primary focus. Our three main goals during this time are: 1) keep our team safe, 2) keep our team together, and 3) keep paying our team!

In the last few weeks, we have learned a lot - above all - we have learned that the situation is rapidly changing and evolving; and we must adjust accordingly and continuously. Our core values call us to the highest standard of respect, humility, and to embrace change. And to no one’s surprise, we are committed to our culture now, more than ever!

Cardinal Group Companies is continuously updating its information and guidance for our team members, customers, and clients to address changing status of COVID-19. This page is intended to provide information about COVID-19 and its impacts to our community, precautions that are being taken, prevention measures and a compilation of frequently asked questions.

We are providing guidance to our communities and our team members to ensure we have the safest possible work places and residences. We are reviewing our SOPs to ensure we have the appropriate processes and policies in place to protect our team members and customers.

This is an evolving situation. For additional information on COVID-19, visit the CDC website and/or the WHO website.



Peter Lynch
Head of People and Culture
Cardinal Group Companies

Explaining the Breakdown of $1 Dollar of Rent

There exists a misconception that rental housing owners enjoy large margins and can continue operating in the absence of rent payments. Now, with so much discussion around rent payments during COVID-19, the rental housing industry would like to explain the breakdown of $1 dollar of rent.

Frequently Asked Questions

What is the coronavirus disease (COVID-19)?

Coronavirus disease (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China.

What are the symptoms of COVID-19?

Patients with COVID-19 have had mild to severe respiratory illness with symptoms of

  • Fever
  • Cough
  • Shortness of Breath

If you are sick, to keep from spreading respiratory illness to others, you should

  • Stay home when you are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Clean and disinfect frequently touched objects and surfaces

How can I help protect myself?

The best way to prevent infection is to avoid being exposed to the virus that causes COVID-19. There are simple everyday preventive actions to help prevent the spread of respiratory viruses. These include:

  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Wash your hands often with soap and water for at least 20 seconds
  • Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available

What is Cardinal doing about the Coronavirus?

  • We are continuing to monitor the situation and communicating as new information is available
  • We are providing guidance to sites and team members to ensure we have the safest possible sites
  • We are reviewing our SOPs to ensure we have the appropriate processes and policies in place to protect our team members and customers

For additional frequently asked questions, you can review the FAQ
the CDC has compiled at the
following location.

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