In these difficult and uncertain times, our residents need us now more than ever. At no other time in our company’s history, have our Core Values needed to be on full display and lived out by each of us! Cardinal Group is committed to fully operating our communities, although operational standards will look slightly different by adhering to the CDC’s guidelines - especially personal distancing. Additionally, we will continue to follow CDC guidelines as they recommend. This will create some inconveniences as we reduce office hours, cancel social gatherings, implement digital leasing tours, delay some work order responsiveness, and temporarily close most of our common-area amenity spaces. Our hope is that each of us will practice grace and humility and work through these necessary inconveniences together, as best we can. Remember, everyone is frustrated, nervous, and going through a challenging time.
Many of our residents are also college students who face major uncertainty as Universities suspend in-person classes. While some may choose to go home, the majority of our students still need us to be their “home-away-from-home.” What a great opportunity for us! Therefore, we will continue to operate our buildings and support our residents by providing much-needed comfort and support.
Cardinal Group is committed to our team members and our residents; finding the balance between full operations and team member safety is our primary focus. Our three main goals during this time are: 1) keep our team safe, 2) keep our team together, and 3) keep paying our team!
In the last few weeks, we have learned a lot - above all - we have learned that the situation is rapidly changing and evolving; and we must adjust accordingly and continuously. Our core values call us to the highest standard of respect, humility, and to embrace change. And to no one’s surprise, we are committed to our culture now, more than ever!